PRIVACY POLICY

Information We Collect:
We collect the following types of information to provide and improve our services:

 

Information You Provide:
Name, email address, phone number, and shipping/billing address
Payment information (processed securely through third-party payment providers)
Any messages or feedback you send through our contact forms or email

Automatically Collected Information:
When you visit our website, certain information may be automatically collected, such as:
IP address and browser type
Device information (e.g., phone, tablet, desktop)
Browsing behavior and pages visited
Cookies and similar tracking technologies (see “Cookies” below)

How We Use Your Information:
We use your information to:
Process and fulfill your orders
Provide customer support and respond to inquiries
Send order confirmations and shipping updates
Improve our website, products, and user experience
Communicate promotions or updates (only with your consent)
Comply with applicable laws and regulations

Sharing Your Information:
We do not sell or rent your personal information.
We may share limited data with:
Service providers and partners (e.g., suppliers, shipping companies, payment processors) who help us operate our business
Legal authorities, if required by law or to protect our rights
All third-party partners are required to handle your data securely and only use it for the purposes we authorize.

International Orders and Data Transfers:
Since Urban Rove serves customers around the world, your data may be transferred and processed in other countries.
We take appropriate measures to ensure that your data remains secure and handled in accordance with this Privacy Policy, regardless of where it is processed.

Data Security:
We implement technical and organizational safeguards to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.
All payments are processed through secure, encrypted connections provided by Wix and its integrated payment gateways.

Cookies and Tracking:
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.
You can manage or disable cookies through your browser settings, though some parts of the site may not function properly without them.

Your Rights:
Depending on your location, you may have the right to:
Access and receive a copy of your personal data
Request correction or deletion of your data
Withdraw consent for marketing communications
Object to data processing in certain cases
To exercise any of these rights, contact us at [insert email address].

Data Retention:
We retain personal data only as long as necessary to fulfill the purposes described in this policy — typically as long as you have an active account or recent purchase history, or as required by law.

Third-Party Links:
Our website may contain links to third-party websites (such as suppliers, payment processors, or social media).
We are not responsible for the privacy practices or content of these sites, so we encourage you to review their privacy policies.

​

Children’s Privacy:
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect information from minors. If we learn that a child has provided us personal data, we will promptly delete it.

Changes to This Policy:
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
Your continued use of our website after changes are made constitutes acceptance of the updated policy.

🏢 Business Location: Colorado, USA

Effective Date: 10/25/2025